script monkey: business solutions using digital intelligence 
Devops Agile Implementation Consultancy
19th October 2026
When you are ready to go-live, we will be with you all the way to ensure no downtime.
Script Monkey is a consultancy that practises an Agile DevOps approach for implementation. This means that we target staff and functions to start the roll-out and train in stages so that critical business functions are implemented under our watchful eyes.
We then add functions like layers of an onion until we reach full functionality and training. Staff are engaged by us mentoring throughout to ensure they have confidence with any new practices, and we operate a support scheme with each roll-out so key named staff are in constant contact with us until they no longer feel the need to ask for support.
What does Agile DevOps mean for a software roll-out?
Agile means delivering software in small, usable pieces and improving each one based on real feedback, rather than spending months building everything before anyone sees it. DevOps means the people who build the software stay closely involved in running it, so problems found in daily use are fixed quickly by the people who understand the code. Put together, they give you a roll-out that adapts to your business as it goes, rather than a fixed plan that hopes for the best.
Why not switch everything on at once?
The "big bang" approach, where an old system is switched off on Friday and a new one switched on on Monday, is where many software projects come unstuck. Every problem surfaces at the same moment, every member of staff is learning at the same time, and there is no safety net if something goes wrong. A staged roll-out spreads that risk out, so each step is small, well supported and easy to put right.
How does a staged roll-out work?
Our software is designed to be modular so it can be implemented in parallel with earlier workflows and we will often take a staged approach to the new software so existing practices continue to be used by some staff and we use trained staff to onboard more and more people to using the new systems.
- Start small. We begin with the most critical function and a small group of key staff.
- Run in parallel. The new system works alongside the old one, so nothing is lost while confidence builds.
- Listen and adjust. Feedback from real users shapes the next layer before it is released.
- Grow the circle. Trained staff help onboard their colleagues, one group at a time.
- Retire the old. Only when everyone is comfortable is the old way of working switched off.
In this way, the fear of everything changing is mitigated and key knowledgeable staff get up to speed first, becoming the people who train less confident staff until all are onboard.
How do you get staff to buy in to new software?
Staff rarely resist new software because they dislike technology. They resist because they are worried about getting it wrong, or about losing the expertise they have built up over years. Mentoring, named contacts and colleagues who have already made the switch go a long way to easing those worries. The people who know your business best become the champions of the new system, not its critics.
We fully appreciate that implementing changes to existing practices goes to the heart of your business and that your staff must 100% buy in. We have developed many practices to ensure our new system roll-outs are successful and stress free.
Questions we often hear
How long does a staged roll-out take?
It depends on the size of the system and the number of people involved. The key difference is that the first stage delivers value early, so you are not waiting for the final stage before seeing a return.
What happens to our existing data?
Existing data is brought across into the new system. Running old and new side by side for a period also gives everyone the chance to check that the figures match before the old system is retired.
Doesn't running two systems in parallel mean double the work?
For a short while, a little. It is a small price for the safety net it provides, and because only part of the business moves at each stage, the extra effort is spread thinly rather than landing on everyone at once.
A smooth roll-out starts long before the first line of code, with business analysis that involves your staff from day one. To see what we implement, explore our bespoke databases and applications, or see how site managers were gradually brought on board in our stock control case study. When you are ready, get in touch to talk about your next roll-out.
