Business analysis from a UK consultancy

19^th October 2026

We review all of your current practices, understand them, guide you toward improvements, then automate and implement.

The business analysis service from Script Monkey, a UK based consultancy, involves us sitting with your team and understanding their day-to-day workflows. We then look at all the tools they use such as Excel spreadsheets, pricing lists, web sites, databases, accounting packages and so on.

We then ask management how they would like to improve the current workflow or what they would like to add, for example adding a full audit trail or removing reliance on a complicated spreadsheet.

Based on these interactions, we then propose a system which ties together the best parts of the current workflows while removing roadblocks, unnecessary steps and inefficiencies.

Why start with analysis?

The most expensive software is the software that solves the wrong problem. It is tempting to jump straight to code, but without a clear picture of how work really flows through a business, even beautifully written software can miss the mark. Script Monkey is run by a former construction CEO, so we approach every project as business people first. Time spent understanding your business at the start is the cheapest insurance you can buy.

What we look for

Every business is different, but the same warning signs crop up again and again:

Double keying, where the same information is typed into two or three different places.
Single points of failure, such as the spreadsheet only one person understands, or the process that stops when someone is on holiday.
Manual checking, where staff spend hours reconciling figures that a system could match in seconds.
Bottlenecks, where work queues up waiting for one approval, one report or one person.
Missing visibility, where managers cannot see what is happening without asking someone to pull the numbers together.

'As is' and 'to be'

Our findings take the form of 'as is' documents and 'to be' documents. 'As is' and 'to be' are a powerful way to clarify understanding and allow all staff to comment on how things are ('as is'), creating confidence in how things will be after software is implemented ('to be').

The 'as is' documents map your current workflows exactly as they happen today, warts and all. Staff often find this step surprisingly valuable in its own right, because it is frequently the first time anyone has seen the whole process laid out from start to finish. The 'to be' documents then show the improved workflow, step by step, so everyone can see what will change, what will stay the same, and how their own role fits in.

Because staff have a say at both stages, the new system arrives as something they helped to shape rather than something imposed on them. That makes a real difference when it comes to adoption.

From analysis to software

With an agreed 'to be' picture in place, the path forward becomes clear. Depending on what we find, that might mean integrating your existing systems, automating repetitive processes, or building bespoke databases and applications. For a real example, our construction billing management case study shows how a manually tracked process became fully auditable.

Imagine if you could put a tool in place which takes the best of everything you have achieved in business whilst removing the inefficient parts and delays: you save time and money. This can be achieved when bespoke software is made for you by a company that understands your business first, but that can code efficient and slick software.

Questions we often hear

Will this disrupt my team?
Very little. We sit alongside your staff while they work and ask questions as we go, so day-to-day business carries on as normal.

What if we don't know what we want yet?
That is perfectly normal, and it is exactly what this stage is for. Most clients know something is not working, but not necessarily what the fix looks like. Seeing the 'as is' picture usually makes the answer much clearer.

We are not in construction. Is this still for us?
Absolutely. The way we analyse workflows applies to any business with people, processes and data.

Get in touch to talk about how your business works today, and how it could work tomorrow.